Interview with a General Surgeon

What do you do for a living?

I am a Doctor of Medicine who practices as a General Surgeon.  General Surgery is the oldest specialty field in surgery.  At one time, all surgery done in hospitals was done by a General Surgeon.  As medicine has gotten more complex, the fields of Orthopedics, Neurosurgery, Gynecology, Urology, etc., have developed.

How would you describe what you do?

I practice in a five surgeon group in a rural area that has  a 225 bed hospital   We are a private, fee-for-service group,  and not owned by a hospital. My practice is not typical of most General Surgeons, since the majority of surgeons live in big cities and sub-specialize.

What does your work entail ?

My practice, luckily, encompasses most areas of the original practice of General Surgery.  I enjoy the variety of cases I am able to handle.

I perform thyroid and parathyroid surgery, non-cardiac thoracic (chest) surgery      ( including infections and cancers), benign and malignant disease of the breast, abdominal surgery such as gallbladder, stomach, colon and and appendix cases, in addition to abdominal hernias.  I also do some gynecology surgery such as hysterectomies, although most of these cases are done in most hospitals by gynecologists.  My practice also involves vascular surgery, including abdominal aortic aneurysms.  I also treat skin and soft-tissue tumors, including melanomas.

In our hospital, my partners and I are also the trauma surgeons, taking care of victims of car accidents and other types of trauma.

I am in the office one and a half days a week, in surgery two-three days a week, performing 40-50 cases a month.  I usually get part of a day off each week.  Although I took call every other weekend earlier in my career, I now take call every fifth weekend. Continue Reading …





Interview with a US Ambassador

What do you do for a living?

I’m a Foreign Service Officer with the State Department of the United States, and I’m currently the American ambassador to five countries in the Pacific Ocean: Fiji, Kiribati, Nauru, Tuvalu, and Tonga.

How would you describe what you do?

I’m the U.S. President’s primary representative for all American interests in the part of the world where I’m the ambassador.  That varies from being responsible for taking care of the American citizens and their needs to the issuance of visas, to the discussions about political and economic and trade and commerce issues. We’re also working on the military relationships, dealing with the environment. It’s just the whole range of things.

What does your work entail as an ambassador?

One of the things I like about my job is that every week is going to be different.  I have about 80 or 90 people, local employees and Americans who work for me at the embassy, and each week we have internal meetings to discuss their roles and duties.  I usually have a number of meetings of people from outside the embassy as well, either local folks who have an interest in something economic, political, commercial, or maybe other diplomats or international organization types.  I also do public diplomacy, the last two days I’ve given speeches at different sorts of events trying to make sure that people are well aware that the United States is here, and what our policies are and why we have them. Continue Reading …





Interview with an Edward Jones stock analyst

What do you do for a living?

I’m in equity research for an investment firm, I’m an associate analyst there.

How would you describe what you do?

Currently, as an associate analyst, I help the more senior analysts do research on different stocks that we follow and help try and determine whether they’re stocks that our clients should buy or sell.

What does your work entail?

There are several different things.

Probably the most rewarding is knowing that if you’re doing a good job, you’re helping people build their financial wealth. Most of our clients are people either building towards retirement or are in retirement, and by helping them invest properly then you’re directly helping them live better.

A lot of my job is helping the senior analyst’s keep that up to date and making sure we’re keeping up on the trends and news about what’s happening with the companies we follow. And there’s all kinds of small projects associated with that. The other part of it is trying to develop my own knowledge so that I can follow my own companies here at some point. Continue Reading …

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Interview with a PGA Golf Pro

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I’m a PGA Golf professional.

How would you describe what you do?

I own and operate a golf shop…golf retail operation. I manage the day-to-day operation of a country club.

What does your work entail as a PGA Golf Pro?

You name it. Everything from conducting tournaments, to teaching, merchandising, public relations, marketing…I mean, we can go on and on.

How did you get started?

I got started because as a kid I was a golfer, and was a pretty good junior player, and just decided at a young age that I was going to be a golf professional – either I was going to play on tour or I was going to be a club professional – and tour didn’t work out so I’m a club professional.

What do you like about what you do?

Well, for one, I’m at the golf course every day; whether I get to play or not, I’m still at the golf course every day. And the ability to interact with people on a daily basis – different people – and be able to share my expertise in something they love. Plus I’m not sitting behind a desk. I’m dealing with people on a social level for a living. Continue Reading …





Interview with an Animal Shelter Superintendent

What do you do for a living?

My title is Animal Services Superintendent.

How would you describe what you do?

Basically, I’m the director or manager of the animal shelter, and/or animal services, which also encompasses animal control. We have a vet clinic also.

What does your work entail?

I work for a municipal shelter animal shelter. I’m responsible for planning the budget; making sure that we’ve got the money, and where to spend it, and where to put it. I buy vet supplies for the veterinarian too and make sure the officers are going to complaints and calls that people have out there on the street. I have to make sure we have animals up on the floor that have been temperament tested and they’re behaviorally sound. I have to make sure the animals are properly cleaned, and properly fed, and if they’re sick they get treatment. I talk to people when they bring in animals.

…that’s the satisfying thing’s when you see the animals find a home, and you saw what they looked like when they came infested with fleas, infested with tics; and we’ve had to shave them down to their skin because of an irresponsible owner. And then you find it a great home, and that just makes it all worthwhile.

A lot of my duties are trying to educate people: publicity-type stuff, press releases, and educational materials and literature and trying to make people aware of what is responsible pet ownership and how can you make pet overpopulation go away. Spay-neuter; we preach spay and neuter, spay and neuter. We try to come up with programs that will help people. When people bring in a stray there is no charge. When they bring in their own animal to surrender, for whatever reason, there’s no charge. That’s kind of a myth that we charge folks. The adoption includes spay and neuter. We instituted micro-chipping about four or five years ago, so it’s helped us to get animals back to their owners. It’s a permanent form of identification, even if pets lose their tags, and collars, and all that.

I belong to a group called S.A.W.A., which is Society of Animal Welfare Administrators. We all try to work together and figure out what we can do to make pet ownership easier for people, but then, also look at, what people are doing wrong, and what crimes are being committed against animals. So, that’s part of my job, too, is to look at animal cruelty and people that are breaking ordinances. Continue Reading …





Interview with a Veterinarian

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I treat sick animals and I put up with people.

How would you describe what you do?

In veterinary medicine you’ve got to do two things: you treat the animal, and then you’ve got to use psychology on the owner. Everyday I put up with people like that. And I make the joke that one end of the leash is easy to deal with. The other end of the leash is very difficult to deal with. If a person can’t deal with these individuals that are very demanding, that read the Internet too much, that think they know everything, if you can’t look past those people, and, bite your tongue at times, you won’t get very far.

When you save an animal’s life or some little old lady comes in here and gives you a hug because you have saved her animal’s life. That’s what it’s all about. Some people don’t think it is. Some people think it’s money. The most rewarding thing to me is what I do for the animal.

But, you know, we’re really treating people psychologically, and we’re treating the animal in their health needs; whether it’s cosmetic surgery or whether it’s sick animals’ treatment, routine health care, or disease prevention. It’s a broad spectrum of needs that the animals have. And then you add the mix of the people into it, and that’s what we do here everyday. Everyday. And some days, if the moon is full, we the wackos…You think I’m lying, but they come in that front door one after another. The ones that you just say, “Oh, God,” you know, “they’re coming in again?”

What does your work entail?

Continue Reading …





Interview with a county tax collector

What do you do for a living?

I’m the county tax collector.

How would you describe what you do?

My job is to collect ad valorem taxes on real estate and personal property. And ad valorem means a percentage of a value. The value comes from the assessor. She gives me a value, I put the millage rate against it, and I collect that amount on real estate and on personal property and on business.

What does your work entail?

I’m responsible for this office and two satellites offices. My job entails personnel issues, time issues, I also go to associational meetings. Right now, we’re putting in a new computer software system which is taking up a whole lot of our time.

[the misconception is] that we’re a little bit ruthless…we’re not necessarily ruthless, we want to call it consistent. I treat everybody alike: rich, poor, whatever. I’m here to serve the people of this county…I just do my job here. I come to work and go home like everybody else.

My number one job is to make sure that we’re collecting taxes and collecting the right amount, and then we disburse it. I have to make sure the taxes were collected at the correct millage rate for the right schools, and for each school district, and the city and county. Eighty percent of the funds goes to schools, ten percent goes to cities, and about ten percent goes to the counties.

How did you get started?

I began on the quorum court. I was on the quorum court for 8 years when this job kind of opened and I had to make a decision.

The quorum court was taking so much of my time I had to either get in or get out of politics. I enjoyed county government, and this job came open, so I ran for the position and got it 6-1/2 years ago.

Continue Reading …





Interview with a court reporter

What do you do for a living?

I’m a court reporter.

How would you describe what you do?

We go to attorneys’ offices and we write verbatim what’s being said in depositions or in hearings and go to court sometimes as well. If you ever see the person on TV sitting there with the machine writing, that’s what we do.

We are freelance here, meaning that we usually go to attorneys’ offices rather than court, but we do fill-in in court sometimes, too.

What does your work entail?

Some of the reporters are mask reporters, which means they just repeat into another recorder exactly what’s said, and some of us are writers, where we’re typing shorthand what’s said, and then the shorthand get transcribed into English in a computer.

…you learn a lot…You can hear from an accountant talking numbers all the way to an expert in vehicle motion. So you really get to hear from a lot of interesting people.

Then you have to go back and proof it and edit it and be sure that it’s all correct, and after that’s done, then it all has to be printed and copies made along with any exhibits.

I wouldn’t call it a 9 to 5. You may have a deposition all day from 9 to 5, but if they need it the next day or in a couple of days, you’re going to have to be working evenings to get it finished. Continue Reading …





Interview with a restaurateur- The owner of The Nitty Gritty

Marsh Shapiro of the Nitty Gritty was kind enough to let me interview him. He is the owner of the Nitty Gritty a popular Madison, WI restaurant.

What do you do for a living?

I’m the owner and operator of a restaurant and bar.

How would you describe what you do?

I’m the owner and operator of a restaurant and bar which is a very high-volume operation here in Madison, Wisconsin. We’re located just adjacent to the University of Wisconsin campus. We are predominantly, what you would call, a pub-type operation, serving bar food and, of course, alcohol. There are literally thousands of students living directly across the street, and we are a very popular place here in the University of Wisconsin campus in Madison.

What does your work entail as a restaurant owner?

I was an absentee owner for a good share of the time, to the extent that there were managers operating the place when I was doing work and away from here. And then in 1985, I left the television business and have been full-time on the premises doing all of the marketing and promotion and overseeing the operations for the last 22 years.

we’re actually known as Madison’s official birthday place…We have 50 to 60 birthday parties here every day, 7 days a week…Our record is 103 birthdays in one day. Our youngest is one-day old. Our oldest is a lady that’s 108…Virtually everyone in Madison knows the Nitty Gritty as a place to celebrate your birthday. We make kind of a big deal out of it…They are very special people to us.

We have one hundred employees to manage during the height of the school year when there are events at the Kohl Center and the University of Wisconsin is in session.  We have a very high-volume, fast-paced operation, with a capacity of a little over 400. We’re able to serve food to probably 275 seated at one time.

How did you get started?

The business over the course of the 39 years since I’ve been the owner has evolved a great deal. I’ve had, basically, two overlapping careers. I’m a professional broadcaster by trade. I have a degree in radio and television and I was in television here in Madison, Wisconsin for 25 years, from 1961 to 1985. In the early 60’s I did kids’ shows, and then transitioned into becoming sports director from 1975 to 1985. I was the broadcaster for all the Wisconsin football and basketball games on television. And in 1968 I purchased what is now the Nitty Gritty Restaurant and Bar that we have talked about.

Continue Reading …





Interview with an entrepreneur-Dan Sanker of CaseStack

What do you do for a living?

I’m the president of a logistics outsourcing company.

How would you describe what you do?

The company does transportation, warehousing, and all related technology to help people manage the flow of their products from the manufacturers out to retailers. I run the company, which consists of about three hundred and twenty people distributed around the country. Our main office is in California, and now our new office is coming to Fayetteville.

What does your work entail?

There’s not been a normal week in a pretty long time. But, I guess, for the most part I spend time talking to clients on solutions to some of the issues they’ve got.

A lot of people want to do some sort of entrepreneurial thing.  Most people keep thinking about it and thinking about it, but they never actually do anything.  If you’re wanting to do something, just do it already and don’t agonize over it for the rest of your life.

I spend time trying to work with our training partners, which are retailers, warehousing companies—other warehousing companies—trucking companies, recruiting people, managing people, managing issues that come up with people, selling, figuring out our marketing plans, so it’s lots of different pieces.

How did you get started?

I was at Proctor and Gamble, Nabisco, some larger consumer package goods company, and then some large services companies, and saw a piece of the market that was not really being addressed, and that had a high level of dissatisfaction with supply chain management software and supply chain management services and how they interact. So, I decided I could fix that using the Internet and as a tool that would enable people to better manage their businesses. Continue Reading …